Product Profile of Web-Based Customer Experience Analytics Software
SAS India offers Web-based Customer Experience Analytics Software. SAS India supplies a wide range of software products for application in aerospace, banking, automotive, communication and education industries. The Web-based Customer Experience Analytics Software provides an immediate and complete picture of customers by capturing every Web site interaction, transforming those interactions into customer-centric knowledge and integrating them with other channel views.
Key Features of Web-Based Customer Experience Analytics Software
- Access a complete view of customers.
- Improves multi channel contact strategy.
- Gain insights for better marketing performance.
- Reduce cost of ownership.
- Open data model supports immediate data analysis
- Self-service and Web-based reporting
- Built-in predictive models, forecasting and goal-seeking routines
- Dynamic data collection
- Decision support administration
